Privacy Policy / 隐私政策
Last updated: 2026-06-01
Effective Date / 生效日期: 2026-06-01 Last Updated / 最后更新: 2026-06-01
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⚠️ 法律免责声明：本模板由 AI 生成，仅作起草参考。正式上线前请委托执业律师按你公司主体所在地（建议新加坡 / 香港）+ 上架国家（GDPR / CCPA / PDPA 马来西亚 / PIPA 韩国）进行合规审查。可使用 iubenda.com（$27/年）自动生成符合多司法辖区的版本。
English
1. Who We Are
Mortal Ascend ("the Game", "we", "us") is operated by NDUP Studio, a company registered in Hong Kong. Contact: support@mortalascend.com.
2. Information We Collect
Information you provide:
- Account: Google Play Games / Apple ID / Telegram ID
- In-game name, language, region
Information collected automatically:
- Device: model, OS version, locale, screen size
- Identifiers: GAID (Android), IDFV (iOS), IP address (truncated), Telegram user_id
- Gameplay: levels reached, cultivation realm, in-app actions, crash logs
- Purchases: transaction ID, SKU, price (we do not see your card details — handled by Apple / Google / Telegram)
3. How We Use It
- Provide and improve the Game (sync your progress across devices)
- Process in-app purchases and prevent fraud
- Send rewards, event notifications, and customer support replies
- Aggregate analytics to improve game balance
- Personalize ad attribution (with your consent on iOS via ATT)
4. Third-Party Services
We share limited data with the following partners. Each operates under its own privacy policy:
| Partner | Purpose | Data Shared |
|---|---|---|
| Apple / Google / Telegram | App distribution & payments | Account ID, purchase receipt |
| Firebase (Google) | Authentication, crash reporting | Device ID, crash logs |
| AppsFlyer | Attribution & analytics | GAID/IDFV, install source, conversion events |
| Meta / Google / TikTok | Ad attribution | SKAdNetwork postbacks, hashed event data |
| Cloudflare | DDoS protection | IP address (truncated) |
5. Your Rights
You have the right to: access, correct, delete, export, or restrict use of your data. To exercise, email support@mortalascend.com with your in-game ID; we respond within 30 days.
EU users (GDPR): legal basis is contract performance + legitimate interest + consent (for ads).
California users (CCPA): we do not sell personal information.
Malaysian users (PDPA): data is processed in compliance with Personal Data Protection Act 2010.
6. Data Retention
- Active accounts: kept while you play
- Inactive accounts: deleted 24 months after last login
- Purchase records: kept 7 years per tax law
7. Children
The Game is rated 12+. We do not knowingly collect data from children under 13. Parents who believe their child has registered may contact support@mortalascend.com for removal.
8. Loot Boxes / Gacha
We disclose all summon probabilities publicly within the Game (Settings → Gacha Odds). No in-game virtual item can be converted into real-world currency or property. See full odds disclosure at https://mortalascend.com/gacha-odds.
9. Security
Data is encrypted in transit (TLS 1.3) and at rest. We use Firebase App Check + server-side validation to prevent tampering. No system is 100% secure; we'll notify you within 72 hours of any confirmed breach affecting your data.
10. Cross-Border Transfers
Data may be processed in Singapore, Hong Kong, the United States, or the European Union. We use Standard Contractual Clauses (SCCs) for EU data.
11. Changes
We may update this Policy. Material changes will be announced in-game 30 days before taking effect.
12. Contact
support@mortalascend.com · NDUP Studio · Hong Kong
中文（简体）
1. 关于我们
《Mortal Ascend》（以下简称"本游戏"）由 NDUP Studio 运营，注册地：Hong Kong。联系邮箱：support@mortalascend.com。
2. 我们收集的信息
您主动提供的：
- 账号信息：Google Play Games / Apple ID / Telegram ID
- 游戏内昵称、语言偏好、地区
自动收集的：
- 设备信息：型号、系统版本、语言、分辨率
- 标识符：GAID（安卓）、IDFV（iOS）、IP 地址（已截断）、Telegram user_id
- 游戏行为：通关进度、修真境界、操作记录、崩溃日志
- 购买记录：交易 ID、商品 SKU、金额（不包括银行卡号——由 Apple / Google / Telegram 处理）
3. 我们如何使用
- 提供游戏服务与跨设备进度同步
- 处理内购、防止欺诈
- 发送奖励、活动通知、客服回复
- 进行汇总分析以改进游戏平衡
- 在 iOS 上经您同意（ATT）后进行广告归因
4. 第三方服务
我们与以下合作方共享有限数据，各自遵守其隐私政策：
| 合作方 | 用途 | 共享数据 |
|---|---|---|
| Apple / Google / Telegram | 分发与支付 | 账号 ID、购买凭证 |
| Firebase（Google） | 鉴权、崩溃报告 | 设备 ID、崩溃日志 |
| AppsFlyer | 归因与分析 | GAID/IDFV、安装来源、转化事件 |
| Meta / Google / TikTok | 广告归因 | SKAdNetwork 回传、哈希事件 |
| Cloudflare | DDoS 防护 | IP 地址（已截断） |
5. 您的权利
您有权访问、修正、删除、导出或限制使用您的数据。请发邮件至 support@mortalascend.com（附游戏内 ID），我们 30 日内响应。
- 欧盟用户（GDPR）：法律依据为合同履行 + 合法利益 + 同意（广告）
- 加州用户（CCPA）：我们不出售个人信息
- 马来西亚用户（PDPA）：依《2010 个人数据保护法》处理
6. 数据保留
- 活跃账号：游戏期间持续保留
- 非活跃账号：最后登录 24 个月后删除
- 交易记录：依税法保留 7 年
7. 未成年人
本游戏建议 12 岁以上玩家。我们不主动收集 13 岁以下儿童数据。如家长发现孩子已注册，可联系 support@mortalascend.com 申请删除。
8. 抽卡 / Gacha
我们在游戏内公开全部召唤概率（设置 → 抽卡概率）。任何虚拟道具不可兑换现金或实物。完整概率公示见 https://mortalascend.com/gacha-odds。
9. 安全
数据传输采用 TLS 1.3，静态加密存储。使用 Firebase App Check + 服务端校验防篡改。任何系统都非 100% 安全；如发生数据泄露，将于 72 小时内通知受影响用户。
10. 跨境传输
数据可能在新加坡、香港、美国或欧盟境内处理。对欧盟数据采用 SCC（标准合同条款）。
11. 政策变更
重大变更将提前 30 天在游戏内公告。
12. 联系我们
support@mortalascend.com · NDUP Studio · Hong Kong